Frequently Asked Questions

Getting started is simple. First, reach out to us through our contact form, email, or phone. Our medical coordinators will schedule a free consultation to understand your medical needs and health goals. We'll review your medical history, discuss treatment options, and provide detailed cost estimates. Once you're ready, we'll help you plan every aspect of your journey to India.

Absolutely. We partner exclusively with JCI-accredited hospitals and internationally trained specialists. Many of our doctors have completed their training or fellowships in the United States, United Kingdom, or other Western countries. Our facilities use the same equipment and follow the same protocols as top hospitals worldwide.

India has become a global leader in medical tourism precisely because of the exceptional quality of care combined with affordability.

Our comprehensive service includes:

• Free initial consultation and medical evaluation
• Treatment planning and hospital selection
• Visa assistance and travel coordination
• Airport pickup and accommodation arrangements
• Dedicated patient coordinator throughout your stay
• Language interpretation services if needed
• Post-treatment follow-up care coordination

Most patients save between 60-70% compared to costs in the United States, United Kingdom, or other Western countries. For example, a hip replacement that costs $35,000 in the US typically costs $7,000-$9,000 in India, including hospital stay and post-operative care.

Even when factoring in travel and accommodation, the total cost is significantly lower while maintaining the same quality standards.

Yes, most international patients require a visa. India offers a special Medical Visa (M-Visa) specifically for patients seeking medical treatment. We provide complete assistance with the visa application process, including documentation preparation and submission guidance.

The process is typically straightforward, and we'll guide you through every step to ensure a smooth application.

The duration varies based on your specific treatment. For most surgical procedures, you should plan for:

• Pre-operative consultations and tests: 2-3 days
• Hospital stay: 3-7 days (depending on procedure)
• Post-operative recovery and follow-up: 7-14 days

On average, patients stay in India for 2-4 weeks total. We'll provide a detailed timeline specific to your treatment during consultation.

Yes, we strongly encourage patients to bring a companion for support. We can arrange accommodation for companions and include them in all planning and coordination. Companions can also apply for an M-Visa (Medical Attendant Visa) to accompany you.

Having a familiar face during your recovery can significantly improve your comfort and peace of mind.

We provide comprehensive post-treatment support. Before you leave India, you'll receive detailed medical reports, prescriptions, and care instructions. Our team remains available 24/7 for follow-up questions or concerns.

We can coordinate with your local healthcare provider for any follow-up care needed. In rare cases of complications, we'll work with you to determine the best course of action, whether that's remote consultation or arranging a return visit if necessary.

We provide detailed, itemized cost estimates upfront with no hidden fees. The estimate includes hospital charges, surgeon fees, medications, accommodation, and all coordination services.

Payment is typically made directly to the hospital. We accept international wire transfers, credit cards, and can discuss payment plans if needed. A deposit may be required to confirm your treatment date, with the balance due before or shortly after the procedure.

Coverage varies by insurance provider and policy. Some international insurance plans do cover treatment abroad, especially if the cost is lower than domestic treatment. We provide all necessary documentation and medical reports for insurance claims.

We recommend contacting your insurance provider before treatment to understand your coverage. Even without insurance coverage, many patients find the out-of-pocket cost in India is still less than their deductible and co-pay at home.

Yes, India is a safe and established destination for medical tourism, with over 500,000 international patients visiting annually. Our partner hospitals are located in secure, well-developed areas with excellent infrastructure.

We arrange safe transportation, vetted accommodation in patient-friendly areas, and provide 24/7 support throughout your stay. Our team is always available to assist with any concerns or emergencies.

All our partner hospitals have English-speaking medical staff, including doctors, nurses, and administrative personnel. English is widely used in India's medical sector, and international patient departments are specifically designed to serve English-speaking patients.

If you require interpretation in other languages, we can arrange professional medical interpreters to ensure clear communication throughout your treatment.